Intrepid Learning Solutions

"Quality has been defined as “going above and beyond expectations”. That is exactly what Intrepid did. The State of Washington was at a crossroads when Intrepid came into the picture. They helped refocus the project providing a very timely and much needed objective service--one that led to the best choice for an e-learning partner for all state employees. A company would be foolish to try and tackle an e-learning initiative without enlisting the services of Intrepid. They bring objectivity that is invaluable in making major e-learning decisions."
David Dobson, eLearning Program Manager, Washington State Department of Personnel

Consulting Services: Benchmarking & Best Practice Research

With broad and deep knowledge of leading global industries, Intrepid can help you to benchmark your current learning initiatives against those of industry leaders. Armed with this knowledge, Intrepid can assist you in developing best practice learning and training solutions that directly support your company’s business objectives.

Intrepid’s benchmarking activities include:

Recognizing client’s key business, training and organizational challenges that would most benefit from focused benchmarking and best practices research
Identifying best practices and key metrics employed by leading training organizations and client competitors, and evaluating client’s standing against these groups
Determining how client can best meet performance and knowledge gaps uncovered through research, and applying relevant best practices
Identifying emerging trends and best practices that may improve the way client develops and delivers learning programs

Benchmarking Studies

For clients seeking to collect data and analysis on enterprise learning practices, Intrepid offers the following studies:

Organizational Benchmarking Studies collect detailed metrics about training programs and practices, allowing learning and training leaders to compare their training operations to those of peer organizations and industry leaders. Typical questions addressed in benchmarking studies include: "How are my competitors currently using e-learning?” and “What percent of my competitors’ training contact hours are delivered online?"

Best Practice Studies collect in-depth case information about real-life practices and processes from industry-leading training organizations. Focusing on pragmatic examples, these studies help client organizations leverage outside experience to address common organizational challenges. Typical questions addressed in best practice studies include: "How do organizations work effectively with offshore vendors for e-learning production?" and "How have other companies used LCMS technology to increase their reuse of internally developed training content?"

Industry Vertical Analysis Studies identify key drivers, risks, and opportunities for organizational learning in major industries. Intrepid has conducted numerous vertical research studies in pharmaceuticals, financial services, retail, transportation, petroleum and chemicals, and heavy manufacturing.